FAQ

If you are a material manufacturer or vendor interested in joining Samples Yard, please contact our team through the “Become a Partner” section on our website. We’ll be happy to discuss the benefits of becoming a part of our platform.

Samples Yard is a digital sampling platform that connects architects and designers with material manufacturers. 

Our platform streamlines the material sample ordering process, allowing professionals to explore and select a wide range of materials from top manufacturers, all in one centralized hub.

Samples Yard simplifies material selection by offering an extensive collection of material samples. 

Professionals can browse through various categories, add samples to their “Sample Box”, and place orders, from different manufacturers, with just a click. Our platform also facilitates direct connections between professionals and material manufacturers for seamless collaboration.

At launch, Samples Yard will be available in the GCC (Gulf Cooperation Council) and MENA (Middle East and North Africa) regions. We aim to expand our services to other regions in the future, so stay tuned for updates.

Signing up for Samples Yard is easy! Simply visit our website and click on the “Sign Up” button. Follow the prompts to create your account and gain access to our platform.

No, Samples Yard is a free platform for architects, designers, and other professionals seeking material samples for their projects. 

Yes, absolutely! Samples Yard allows you to select material samples from various manufacturers and suppliers and place all the orders in one go. This convenient feature saves you time and effort, ensuring a seamless sampling process.

Sample order delivery times may vary based on the manufacturers’ and suppliers’ locations. Our commitment is to provide timely delivery, and we will keep you informed about your order’s status. If the samples are available at our facility, you can expect delivery within two days.

Yes, you can easily track the status of your sample orders through your Samples Yard account. Please visit your Designer Dashboard for details.

Sustainability lies at the core of our platform, and we take pride in actively promoting eco-friendly and sustainable material choices. Our mission is to foster environmentally conscious decisions within the design and construction industry.

To further our commitment to sustainability, we offer sample reclamation to prevent any wastage. In this regard, we warmly encourage our design community to participate in rotating samples as extensively as possible, thereby contributing significantly to our collective efforts in becoming more sustainable.

For any inquiries, assistance, or feedback, you can reach our dedicated support team by emailing [email protected].

Absolutely. We take data privacy and security seriously. Your personal information is protected in accordance with our Privacy Policy.

We do not share your data with third parties without your consent.