Privacy Policy
Learn how Samples Yard collects, uses, and protects your personal information when you use our platform and services.
Effective date: April 2026
1. Overview
This Privacy Policy describes how Samples Yard collects, uses, and protects your personal information when you use our platform, including our website, product catalogue, material sourcing service, Sanad Templates, 101 Materials kit, and any related services. By using Samples Yard, you agree to the practices described in this policy.
2. Information We Collect
We collect information you provide directly, such as your name, email address, phone number, billing and shipping address, and payment details when you create an account or place an order. We also collect information automatically, including your IP address, browser type, device identifiers, pages visited, and interactions with our platform through cookies and similar tracking technologies.
3. How We Use Your Information
We use your information to process and fulfil orders, provide customer support, send order confirmations and updates, and personalise your experience on the platform. We may also use your data to improve our services, conduct analytics, send marketing communications (where you have consented), and comply with legal obligations.
4. Sharing Your Information
We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our platform and fulfilling orders — such as payment processors, logistics partners, and cloud hosting providers — under strict confidentiality agreements. We may also disclose information when required by law or to protect the rights and safety of Samples Yard and its users.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse platform usage. You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of some features on our platform.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal requirements, resolve disputes, and enforce our agreements. When your data is no longer needed, we securely delete or anonymise it.
7. Data Security
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete the information we hold about you, the right to object to or restrict certain processing, and the right to data portability. To exercise these rights, please contact us at hello@samplesyard.com.
9. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Samples Yard is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the platform after changes are posted constitutes your acceptance of the revised policy.
12. Contact
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at hello@samplesyard.com.